Eco-Friendly & Sustainable
Safety Certified
Excellent Customer Service
Designed for Ergonomics
Innovative & Modern Products
Free Shipping in Contiguous 48 US States
THE FAMOUS ABIIE® WOODEN HIGH CHAIR, TRIED AND TRUSTED BY PARENTS NATIONWIDE
The Beyond Junior® High Chair is a wooden high chair designed to grow with your child from infancy (6 months) all the way to adulthood. Simply remove the tray and footrest and adjust the size for a full-size chair. The revolutionary EZ-Seat technology not only makes the sitting area easy to clean but also enables super-quick seat adjustment in under 20 seconds.
This eco-friendly high chair is made from top-quality European cultivated beechwood that’ll hold up to whatever your toddler throws at it. The Beyond Junior® Y High Chair is a perfect choice for your family that will last for many years to come.
- EZ-Seat Technology — This feature enables the quick adjustment of the seat and footrest for the comfort of your child. The adjustable high chair can turn into a dining chair in less than 20 seconds.
- Easy Cleaning — This adjustable wooden high chair was designed with several easy access points for parents to effortlessly clean up daily food crumbs and messes left on the seat.
- Dual Restraint Systems — The restraint system can be adjusted to create a five-point or three-point harness, keeping your loved one secure and comfortable.
- Dishwasher-Safe Tray Cover — The removable tray cover is dishwasher friendly, a convenient solution for every busy parent.
- Water-Resistant Cushion — When your toddler inevitably creates a mess, these waterproof cushions stay clean and dry after just a quick wipe.
- Anti-Microbial Heat Sterilization — The state-of-the-art pressure-assisted high-temperature sterilization (248 °F / 120 ° C) on the chair’s wood materials ensures a hygienic environment for your child.
- Eco-Friendly — The high-quality European cultivated beechwood is recyclable and biodegradable. The wood is carefully selected to keep forests healthy, sustainable, and productive.
- Safety Assurance — This modern high chair fully complies with ASTM F404-10 standards, H.R. 4040, and California Air Resources Board (CARB) Phase 1 and 2. This chair contains no harmful substances, such as BPA, phthalate, and PVC.
- High Chair Frame
- Seat Cushion
- Back Rest Cushion
- Tray
- Plastic Tray Cover
- Upon receipt of the box, you will be directed to a step by step video assembly guide. Assembly should take no longer than 15 minutes.
- Most of the screws and washers/crowns will come prefilled into the high chair.
- Footprint: L: 21″ x W: 17.6″ x H: 34.5″
- Chair Height: 34.5″
- Seat Height: Highest level is 24.6″ and it can be adjusted to as low as 10.5″
- Tray Height: 28.9″
- Carton Size: L: 36″x W: 18″ x H: 4″
- Chair Weight: 18 lbs
- Gross Weight: 22 lbs
- Periodically wipe clean plastic parts with a soft damp cloth.
- Do not use bleach, spray, or wipes on the pad or plastic parts.
- Always dry the metal parts to prevent the formation of rust if the product has come into contact with water.
- All wooden high chair parts are not meant to be submerged in water, placed in the dishwasher, or placed under running water.
- Periodically check the product for loose screws, worn parts, torn material, or stitching.
- Avoid prolonged exposure to direct sunlight, which may cause the wood surface color to fade and the plastic parts to wear.
- Materials used contains no harmful substances, such as BPA, Phthalate, PVC, and Latex
- The woods are finished with non-toxic and certified-safe plant-based lacquer
- Our award-winning highchair meets & complies with the following standards:-
- 3 years manufacturer warranty
1. WHAT ARE THE HALLMARKS OF THE BEST MODERN WOODEN HIGH CHAIR?
2. HOW CAN YOU TELL THAT A HIGH CHAIR IS SAFE FOR A CHILD TO USE?
3. CAN HIGH CHAIR TRAYS BE OPENED AND CLOSED WITH A SINGLE HAND?
I regret this purchase.
I did a decent amount of research before purchasing this high chair. What I didn't pay attention to was how narrow the tray is. Thankfully we have a dog who takes her clean-up job seriously. The buttons to adjust and remove the tray are difficult to push in with long nails. The hooks which attach the straps to the buckles are a constant source of frustration as they twist far too easily and require a lot more fiddling than it ought to. But, the biggest issue is the paint peeling. It's impossible to attach the plastic tray without it scratching of paint and the paint is peeling on the handles and sides. So, our 7-month-old high chair looks used and shabby. For the price, I'm disappointed! On the plus side, it's sturdy. I like the pads and they clean up easily. The latches which release and adjust the footrest and seat height are so easy - in sharp contrast to how difficult the tray is to detach. It will make a nice seat for my son as he grows, but isn't suitable for an adult.
Online Store | Abiie
Dear Heather, Thank you for sharing your experience with the high chair. We'll make sure to resolve the tray adjustment and paint peeling issues to your satisfaction through our customer support team. For your information, the Abiie Beyond Junior High Chair is designed to support up to 250 lbs to accommodate not just infants and toddlers, but also older children and even adults. Please expect a follow up email from Abiie in one business day. We look forward to resolving the issue swiftly. Have a good day. Abiie Customer Support Team
Awesome
LOVE this! It is such a good highchair that fit when she was little and as she grows. I love that the weight limit is high enough to never have to worry about her outgrowing it!
Online Store | Abiie
Dear E, We're thrilled to hear that you love it! The highchair is designed to grow with your child, and it's great to know that it has been a perfect fit from when she was little and as she grows. Thank you for sharing your positive experience! We hope you and your child will enjoy using the high chair for many years to come. Abiie Customer Support Team
Love the High Chair
We purchased two high chairs prior to the Abiie and wish we would have found the Abiie Beyond Junior Y High Chair first! It's a winner! Thank you, Abiee, for the great product that will grow with our grandchildren!
Online Store | Abiie
Dear KJ, Thank you for your kind words! We're thrilled to hear that you're enjoying the high chair. If you have any questions or need assistance in the future, feel free to reach out. Happy to help! Abiie Customer Support Team
Beautiful but some flaws
This chair is beautiful and easy to change the size for my little guy. But the tray doesn’t come close enough to him and so the food falls on the seat, the straps and in between the plastic front piece and the chair. This requires frequent removal of the straps, as the buckles cannot be cleaned easily and I’ve had to use a spatula to get the food out of that crevice in the front. Either the seat back should tilt a little more forward or the tray should be able to slide closer for little littles.
Online Store | Abiie
Dear Sam, Thank you for sharing your experience with the chair. We're sorry to hear about the inconvenience you've faced with the tray not coming close enough and food falling into hard-to-reach places. Please note that the tray comes with two settings of how close it is to the chair. Have you tried the smaller setting? For your information, we have seen parents placing a towel or small pillow behind the baby for extra support, encouraging them to lean forward. This may help bring the tray closer and reduce the amount of food falling into hard-to-reach places. Please reach out to support@abiie.com for further assistance if the issue persists, we will be happy to assist you. Have a good day. Abiie Customer Support Team
Amazing quality and super easy to put together and adjust. Absolutely love this high chair and highly recommend it to everyone!
Online Store | Abiie
Dear Nichole, Thank you for your glowing review! We're delighted to hear that you love the high chair and found it easy to assemble and adjust. If you have any questions or need further assistance, please don't hesitate to reach out. Once again, thank you for choosing Abiie. Abiie Customer Support Team
Eco-Friendly & Sustainable
Safety Certified
Excellent Customer Service
Designed for Ergonomics
Innovative & Modern Products
Free Shipping in Contiguous 48 US States
The Silicone Suction Plate That Stays in Place
Tired of fighting flying plates during mealtime? Our Octopod® frog-shaped silicone plate will make mealtime cleaner for your little one and easier for you thanks to its octopus-inspired suction cups. Your child will spend more time exploring new flavors and textures with our Octopod® dishes, instead of trying out their plates as a frisbee! The plate’s frog shape will keep your child engaged from one bite to the next, and the plates are also dishwasher and microwave safe — just more reason to love them.
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100% Food-Safe Silicone
This silicone suction plate is totally safe and won’t leak chemicals into your child’s food. -
Dishwasher, Microwave, and Oven Safe
Meal prep your toddler's meals with ease! -
Guaranteed Suction
Always stays secured to your child’s high chair feeding tray. If the suckers stop working, send it back and we’ll refund you! -
Parent-Approved Frog Design
Designed to make food time fun and silly! In addition to its adorable amphibious design, you can help your toddler try new foods with the divided sections that ensure different textures don’t interact. -
Toxin-Free Materials
BPA-free, phthalate-free, PVC-free, and lead-free, its toxin-free materials conform to all US and European safety standards for children.
- Product Weight: 10 oz
- Product Dimensions: 8* 7* 1.5 inch
- Wash before first use
- Do not use abrasive products for cleaning
- Keep away from sharp objects, store in a cool dry place.
-
100% NON-TOXIC SILICONE: Risk-free purchase to keep your hungry baby happy
In a modern world with so many chemicals and synthetic products, it is crucial to check the materials used in anything that your baby touches or interacts with regularly. Our product design kept this in the foremost of their mind while crafting the 100% non-toxic silicon that the Octopod® is made of. -
BPA-FREE, PVC-FREE, PHTHALATE-FREE, AND LEAD-FREE:
Another assurance that our product design teams has prioritized using safe materials over every other business consideration. You are in safe hands with Abiie and Octopod® – we’ve helped parents raise their kids with nifty child products for years! -
CONFORMS TO ALL US & E.U SAFETY STANDARDS:
Our octopod® follows all standard safety regulations, ensuring you are not buying from an unverified third party!
1. Why use silicone plates?
Silicone is the same exact material used to create the tops of sippy cups and the nipples of baby bottles. Silicone is not only safer when compared with plastic but also it is long lasting, stationary, and versatile.
2. When is a child ready to start using one of Abiie’s frog plates?
Your child will likely be ready to use one of our suction dishes at 6 months old. At this age, babies should have good neck and head control. They should also be able to sit up with support or alone, as well as bring items to their mouths.
3. What foods should not be given to a child using a silicone plate for the first time?
Foods that you should avoid giving your child on a plate include peanut butter chunks, popcorn, grapes, raw carrots, seeds, nuts, candy, and hot dogs. These all may pose choking hazards.
No More Plate Frisbees!
If you have a tiny baseball pitcher living in your house, you know how hard it can be to keep him from throwing everything. Get this silicone suction plate so you can spend more time teaching your child how to eat — not scrubbing the floor or icing your forehead. The food might still get thrown, but at least you know that the Octopod plate isn’t going anywhere!
Versatile and Easy to Wash
Abiie’s mission is to make products that enhance the lives of families. The Octopod® is just one example of how we put that into practice. The Octopod® is easy to rinse off and keep clean. You can simply throw it in the dishwasher or microwave. Even the crustiest dried oatmeal will wash off with ease!
Plus, you can save time by meal-prepping beforehand and color-coordinate your child’s meals with multiple Octopods. When it’s mealtime, pop it in the microwave for a quick heat-up and you’ll be ready to feed your little one in no time.
First dishes for Grandbaby
Bought the lidded silicone suction bowl & the frog dish for my grandbaby, Jake's, first dishes here at grandma's house. These are an awesome improvement to the dishes I used with his dad, my son, 35 yeas ago. They stay put & dont slip & slide on highchair tray as Jake learns to scoop & feed himself. Love them, ordering another set of each for him to use at home.
Online Store | Abiie
Dear Julie, Thank you so much for taking the time to leave us a 5-star rating. We look forward to being your preferred choice in the future. Abiie Customer Support Team
Great Plates!
These plates are fantastic. The suction is strong to little one can't throw the whole plate. The plates themselves are thick, high quality, and have a good weight to them. The colors are great as well. Will buy again!
Online Store | Abiie
Dear Melissa, Thank you so much for taking the time to leave us a 5-star rating. We are glad our dishes have met your expectations! We hope to see you again soon! Abiie Customer Support Team
Octopod® Frog Silicone Suction Dishes.
this is a very good product. my granddaughter loves it
Online Store | Abiie
Dear Scott, Thank you for your valuable feedback. We take great pride in our work, and your feedback has demonstrated that it does! Once again, thank you for making us your choice. Abiie Customer Support Team
Truly the best one that fits!
The Octopod has been a great fit with our high chair! We love how sturdy the dish is and it suctions well!
Online Store | Abiie
Dear Mallory, Thank you for the review! We put a lot of effort into making our products as user-friendly and enjoyable as possible, so we are thrilled to hear that you love our Octopod dish. Thank you for making us your choice! Have a good day. Abiie Customer Support Team
Over 2 weeks and have not received my order
It’s been over 2 weeks and I haven’t received my order. 2 weeks ago I received an email saying my order was shipped and when I track it all is says is label created. I got an email asking for a review on an order I still haven’t received. Super disappointed.
Online Store | Abiie
Dear Jody, Thank you for reaching out to us. First, we want to apologize for any inconvenience that may have caused you. We take customer feedback seriously and are committed to making things right. For your information, your order was processed on March 1st and unfortunately the package isn't delivered by UPS as scheduled. Could you please allow us to reship your package with 2-day select expedited shipping? We will have it done right away without delay. Once again, we would like to personally apologize for your inconvenience. We value our customers and we look forward to giving you the best service possible. Thank you for your patience and understanding. We hope to have the opportunity to rectify the situation and turn your experience around. Best Regards, Abiie Customer Support Team
Eco-Friendly & Sustainable
Safety Certified
Excellent Customer Service
Designed for Ergonomics
Innovative & Modern Products
Free Shipping in Contiguous 48 US States
DIVIDED PLATES WITH LIDS: SUCTION PLATES THAT STAY IN PLACE
Tired of fighting flying plates during mealtime? Our Octopod® silicone triangle plate will make mealtime cleaner for your little one and easier for you thanks to its octopus-inspired suction cups. Your child will spend more time exploring new flavors and textures with our Octopod® dishes, instead of trying out their plates as a frisbee! These divided plates with lids are dishwasher and microwave-safe — just more reason to love them.
-
100% Food-Safe Silicone
This microwavable silicone suction divided plate with a lid is safe and won’t leak chemicals into your child’s food. -
Dishwasher, Microwave, and Oven Safe
Meal-prep your toddler's meals with ease! -
Guaranteed Suction
These divided plates with lids will always stay secured to your child’s high chair feeding tray. If the suction stops working, send it back and we’ll refund you! -
Divided Design
The silicone baby suction plate is composed of three parts, which can hold different foods separately, ensuring balanced nutrition for the baby. You can help your toddler try new foods with the divided sections that ensure different textures don’t interact. The divided design combined with the lid can store food separately. Whether it is to preserve leftovers, prepared food, or snacks and meals on the go, these toddler divided plates with lids are convenient and practical. -
Lids
There’s no need to throw leftover food away anymore. Our lids are perfect for storing what’s left and keeping food fresh! -
Toxin-Free Materials
BPA-free, phthalate-free, PVC-free, and lead-free, its toxin-free materials conform to all US and European safety standards for children.
- Product Weight: 13 oz
- Product Dimensions: 8.2* 7.5* 1.3 inch
- Wash before first use
- Do not use abrasive products for cleaning
- Keep away from sharp objects, store in a cool dry place.
-
100% NON-TOXIC SILICONE: Risk-free purchase to keep your hungry baby happy
In a modern world with so many chemicals and synthetic products, it is crucial to check the materials used in anything that your baby touches or interacts with regularly. Our product design kept this in the foremost of their mind while crafting the 100% non-toxic silicon that the Octopod® is made of. -
BPA-FREE, PVC-FREE, PHTHALATE-FREE, AND LEAD-FREE:
Another assurance that our product design teams has prioritized using safe materials over every other business consideration. You are in safe hands with Abiie and Octopod® – we’ve helped parents raise their kids with nifty child products for years! -
CONFORMS TO ALL US & E.U SAFETY STANDARDS:
Our octopod® follows all standard safety regulations, ensuring you are not buying from an unverified third party!
1. Why use silicone plates?
Silicone is the same exact material used to create the tops of sippy cups and the nipples of baby bottles. Silicone is not only safer when compared with plastic but also it is long lasting, stationary, and versatile.
2. When is a child ready to start using one of Abiie’s plates?
Your child will likely be ready to use one of our suction dishes at 6 months old. At this age, babies should have good neck and head control. They should also be able to sit up with support or alone, as well as bring items to their mouths.
3. What foods should not be given to a child using a silicone plate for the first time?
Foods that you should avoid giving your child on a plate include peanut butter chunks, popcorn, grapes, raw carrots, seeds, nuts, candy, and hot dogs. These all may pose choking hazards.
NO MORE PLATE FRISBEES!
If you have a tiny baseball pitcher living in your house, you know how hard it can be to keep him from throwing everything. Get this microwavable divided plate with a lid so you can spend more time teaching your child how to eat — not scrubbing the floor or icing your forehead. The food might still get thrown, but at least you know that the Octopod® plate isn’t going anywhere!
VERSATILE AND EASY TO WASH
Abiie’s mission is to make products that enhance the lives of families. The Octopod® is just one example of how we put that into practice. The Octopod® is easy to rinse off and keep clean. You can simply throw it in the dishwasher or microwave. Even the crustiest dried oatmeal will wash off these divided plates with lids with ease!
Plus, you can save time by meal-prepping beforehand and color-coordinate your child’s meals with multiple Octopods. When it’s mealtime, pop it in the microwave for a quick heat-up, and you’ll be ready to feed your little one in no time.
Great quality plates
I really like these plates. The lids fit and stay on. I like that they have different sections for foods and that they are completely dishwasher safe. I have not tested them in the oven or microwave yet but those are nice features also.
Online Store | Abiie
Dear Masielle, We are glad that our plates have met your expectations. Thank you for choosing Abiie. We hope to see you again soon. Abiie Customer Support Team
Love it
Love that the spaces are large!
Online Store | Abiie
Dear Elizabeth, We are glad that the silicone plate has met your expectations! We look forward to being your preferred choice in the future. Thank you for choosing Abiie. Abiie Customer Support Team
Fantastic design
We've had the Abiie suction Octopod plates and lids for over a week now. I am very impressed by the design and durability thus far. I do wish the suction was a little stronger, however I would still 100% recommend these plates. The raised sides are perfect for early learning on scooping with a spoon. It is also evident that the silicone is high quality. Thanks for designing a plate with all of these features in mind.
Online Store | Abiie
Dear Alex, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. It's much appreciated! Once again, thank you for choosing Abiie. We hope to serve you for many years to come. Abiie Customer Support Team
Love our octopod plate!!
Our baby just started solids and the octopod plate suctioned perfectly on her high chair, it was easy to clean and love that it comes with a lid! The purple is such a beautiful color!!
Online Store | Abiie
Dear Jenevieve, Once again, thank you for choosing us and for the incredible 5-star rating. We are glad to hear that the plate has met your expectations! We look forward to being your preferred choice in the future. Abiie Customer Support Team
Eco-Friendly & Sustainable
Safety Certified
Excellent Customer Service
Designed for Ergonomics
Innovative & Modern Products
Free Shipping in Contiguous 48 US States
Make Mealtime Easier with Waterproof Silicone Baby Bibs
The Ruby Wrapp® is the perfect bib for your family — anytime, anywhere. Our patented BIB-LOCK
creates a protected pocket for utensils during travel as you fold the bib. Simply wrap up the bib along with
your baby utensils and tuck it in the diaper bag, hiking backpack, or suitcase — whatever your next
adventure requires.
Abiie® always prioritizes the health of your
baby. Ruby Wrapp® is an eco-friendly baby
bib made with high-quality, food-grade material that conforms to FDA and CPSIA safety standards.
Mealtime doesn’t have to be messy— or at least, not as messy— thanks to the Abiie® Ruby Wrapp®. Ideal both for infants and toddlers, silicone bibs are waterproof, made of safe materials, and easy to clean. Our waterproof silicone baby bibs are also equipped with a large front pocket to catch solid food and other spills, keeping your baby and feeding area clean. Why not make mealtime fun again? We want you to be informed about every baby product you purchase. Have questions about our silicone bibs you don’t see answered here? Contact Abiie®. We’re happy to help!
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Are waterproof silicone baby bibs easy to maintain?
Silicone bibs are simpler to clean than cloth bibs. A cloth bib can be challenging to clean since it often requires soaking and several washes to eliminate stubborn stains, but you can quickly wipe a silicone bib down using a wet cloth or toss it in your dishwasher. If using a dishwasher, place the bib on the appliance’s top rack to keep it farther from the machine’s heating element. This will decrease the bib’s chances of becoming damaged due to excessive heat exposure.
-
Are silicone bibs only for babies, or can toddlers wear them, too?
Silicone bibs are for toddlers, too! These bibs are designed to adjust to your child as they transition from infancy to toddlerhood (0-3 years old). This makes silicone bibs a long-lasting, versatile solution for keeping children clean at mealtime.
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Are silicone baby bibs comfortable on a child’s skin?
Absolutely! A cloth bib can be irritating and scratchy, but a silicone bib is flexible and soft. Silicone bibs won’t rub against and chafe your child’s skin or cause allergic reactions.
- BIB-LOCK EZ Wrapp: This patented feature folds and secures the silicone bib for compact storage.
- Travel Friendly: Our travel-friendly silicone baby bibs can be folded into a space-saving compact size and can also be used to store baby utensils.
- Ergonomic: Ruby Wrapp® is comfortable, moving with your little one at mealtime while staying secure.
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Soft, Flexible, and Durable Silicone Material: BPA free, PVC free, and
phthalate free.
- Adjustable Neckband: Snap-in buttons hold the feeding bib securely in place and can be readjusted as your baby grows.
- Dishwasher Safe: Our washable bib is dishwasher safe and convenient for busy parents.
- Waterproof: These 100% waterproof bibs will keep your little one dry and clean after feeding.
- Product weight: 5 oz
- Box Dimensions:-
- Combo: 10*8.5*1.5 inch
- Single: 10*8.5*1 inch
- Shipping weight:-
- Combo: 11 oz
- Single: 8 oz
Combo - 2 pcs of Silicone Bib
- Machine wash in warm water with mild detergent on a gentle cycle
- Drip-dry only
- Do not place in the dryer
- Do not use chlorine bleach or fabric softener
- Keep dry when not in use
- Our food-grade silicone bib can stand against the high temperature of 200 C, allowing the silicone baby bib to be disinfected by boiling water
- Ruby-Wrapp® is bacteria-resistant. Each bib holds its shape over time and is gentle on sensitive skin
- Our 100% food-grade silicone bibs are BPA-free, PVC-free, and phthalate-free
- Compliant with US and European safety standards
- Limited Lifetime Warranty
Ruby wrapp silicone bib is great
This item appears comfortable for the baby. It cleans up easily. It arrived a great condition. We really like the easr of use.
Online Store | Abiie
Dear Linda, Thank you for taking the time to share your positive experience with our Ruby Wrapp bib. If you ever have any questions or need further assistance, please don't hesitate to reach out. Once again, thank you for choosing Abiie. Abiie Customer Support Team
Great Bib
This is a well-made and sturdy bib. Catches food. Easy to clean and transport. Love it!
Online Store | Abiie
Dear Aaron, Thank you so much for taking the time to leave us feedback. We look forward to being your preferred choice in the future. Abiie Customer Support Team
Easy Peasy
Nice quality and very easy to clean. The pocket is great for catching any peas or carrots that might not hit the mark. Saves clean up time. Snaps on and off easily. My granddaughter likes this bib.
Online Store | Abiie
Dear Terry, Thank you for sharing your positive feedback! We're thrilled to hear that you find our bib to be of nice quality and easy to clean. The pocket feature is indeed designed to make mealtime cleanup more convenient, and we're delighted to know it's working well for you. We appreciate your support, and if you have any more comments or suggestions, feel free to share. Thank you for choosing Abiie. Abiie Customer Support Team
Works well!
The bib is easy to put on and take off. It stays on securely. I like the option to roll it up for when I’m on the go. I guess the only thing is I was expecting more of a “ruby red” color versus a dullish pink color. Otherwise, I love it!
Online Store | Abiie
Dear Linda, Thank you for sharing your experience with our bib! We're glad to hear that you find it easy to use. The option to roll it up for on-the-go convenience is a great feature, and we're delighted you love it. We value your feedback about the color, and we'll certainly take that into consideration for future improvements. If there's anything else you need or if you have more insights to share, feel free to reach out. Your satisfaction is our priority! Thank you for making us your choice. Abiie Customer Support Team
Convenient, comfortable, and durable
This bib is great because of it's good fit, with adjustable options, as well as ease of cleaning. It's soft silicone and the pouch is deep enough to catch spills. The folding nature is also useful for travel and storage.
Online Store | Abiie
Dear Dmitriy, Thank you for sharing your positive experience with our bib! The soft silicone material and the deep pouch for catching spills are indeed designed with functionality in mind. Thank you for choosing our brand. We hope to see you again soon. Abiie Customer Support Team