Shipping policy

Shipping Information

At Abiie, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below before placing your order.

Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates

  • Free Standard Shipping is available for orders shipped within the 48 contiguous United States.
  • Shipping charges for Alaska, Hawaii, U.S. Territories, APO, and FPO addresses will be calculated at checkout before payment is completed.

Estimated Delivery Time

Destination Estimated Delivery Time
48 Contiguous U.S. States 3–5 Business Days
Alaska & Hawaii 8–12 Business Days
U.S. Territories, APO & FPO 8–12 Business Days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

International Shipping

Currently, we offer international shipping only to select supported destinations, including Canada. Availability may change over time based on logistics and regional service availability.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number so you can monitor your shipment.

Shipping Address

Please ensure that your shipping address is accurate before completing your order.

At this time, we do not ship to P.O. Boxes. Orders with incorrect or incomplete addresses may experience delays or additional shipping charges.

Shipping Delays

While we strive to meet all estimated delivery times, delays caused by shipping carriers, weather events, customs processing, or other circumstances beyond our control may occur.

Damaged or Lost Shipments

If your order arrives damaged or you believe your shipment has been lost, please contact our customer support team as soon as possible with:

  • Your order number
  • Photos (if applicable)
  • A description of the issue

We will work with the shipping carrier to resolve the matter promptly.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team through our Contact Us page.